Visit our secured Online Shop to order our products or to calculate your price including all possible discounts.
Existing users can get an overview of purchased software and possible discounts for obtaining additional licenses by signing in to their account.
You can either pay with your credit card or by bank transfer.
If you are not satisfied with our software, Fine offers a 30-day Money Back Guarantee.
Alternatively feel free to use this Contact Form, e-mail us or contact your Local Dealer.Methods of Payment
Credit Card
We receive confirmation of the transaction immediately and ship ordered items to you without any delay. Supported cards are: Visa Electron, Visa, MasterCard, Maestro.
How is the Online Shop and Credit Card Payment secured ?
Bank Transfer (Proforma Invoice)
Your order will be shipped to you as soon as the payment is received. Find the invoice address and bank transfer information »
Delivery Options
Normal Delivery – free of charge
The normal delivery time is 2–4 days to most European destinations and one week to the rest of the world, but in some occassions, it may take longer.
Express Delivery (worldwide)
The Express delivery time is estimated to one to four business days, depending on your destination country. Fine ships internationally with Aramex.
Software key is sent by email within company working hours (with no shipping required).
Visit delivery provider´s website for specific delivery times. You may also use Aramex Tracking System at any time to track your package.
Please Note: Shipping charges cover transportation and insurance during transit only. Import duties and taxes are the responsibility of the purchaser. The Software License is sent electronically, with no shipping required.
In the Shipment
Your package ships with the following items: A hardlock (USB) and Quick Installation Guide. Software key is sent electronically, with no shipping required. Software is provided using Personalized Setup, which is available on the internet anytime. User guide in electronic form is also available on our website. CD installation is available upon request.
Return & Refunds Policy
Our 30-day Money Back Guarantee means if you are unhappy with our software for any reason, you can simply return the package in its original condition within 30 days of the date you received it.
More information about 30-Day Money Back Guarantee »
Discount Options
Volume discounts are available when you purchase more than 3 programs in the same transaction (see Pricelist). The discount will be counted off from your order automatically. Discounts cannot be combined between the GEO5 and FIN EC products. When buying a product package, individual discounts will no longer be applicable. Discounts are not applicable to upgrades.
Fine Maintenance subscribers may use a 10% discount on new software or license purchases. You can calculate your discount in our e-shop.
Program Packages
We offer discounted program packages with advantageous Fine Maintenance and lease plans. Fine maintenance is 15 % of the discounted package price. Newly released programs added to the package receives the maintenance user for free, the maintenance price is fixed. The package can also be obtained by purchasing the missing programs with the highest package discount.
Lease
Packages and individual programs can be rented for 45 % of the price for one year - both in a local and a network license. The lease can be renewed or converted into a permanent license for 60 % of the price anytime.
The price includes a full version of programs and Fine maintenance services including future updates. The package lease includes also a key. Keys are not included in the price of individual program lease.
The additional output language price is 10 % of the lease. There are no discounts applicable to the leased licenses.
The local license is available on a time-limited (hardware or software) key. We provide a network license on a hardware key only. The package lease can be ordered in our E-shop.
If you are interested in renting individual programs, please, contact us.
License Types
The license type is determined by the purpose for which the license was provided (full – commercial, academic) and the way it is used – local license (for a standalone computer) or network license (for more computers in a network or on virtual machines). More information about License Types.
Types of Keys
Our products are secured by hardware and software locks. More information about types of keys.
Customer Support
Basic technical support is provided to all our customers for free via e-mail or through the Technical Support Contact Form.
Basic technical support is also provided to users with older versions of our programs. However we reserve the right to terminate technical support of the versions with at least two available upgrades to the current date. You may purchase a Single Upgrade or get access to the latest versions through Fine Maintenance subscription.
Security & Privacy
We respect your privacy. In order to deliver you the requested software and provide support accordingly (by us or by respective Fine Dealer), we need to know your personal data. We will use your personal information only for our needs and we will not provide them to third parties. We will protect your data against misuse. More information about our Privacy Policy.